call for a free quote: 0437-575-095
about us
Matt, the heart and soul of The Plumb Co, brings a wealth of expertise in various aspects of plumbing, including gas fitting, general plumbing, and roofing. His extensive knowledge and hands-on experience ensure that every project is executed with the highest level of professionalism and craftsmanship.
But The Plumb Co is more than just a plumbing company It's a family affair. Matt's wife, Skye, plays an integral role in supporting the operations and ensuring that the administrative aspects of the business run smoothly. Together, Matt and Skye have created a warm and welcoming atmosphere for their valued customers.
Adding to the family dynamic is Bambi, their talented and enthusiastic daughter. While she is still learning the ropes, her passion for the industry shines through, making her a promising member of the The Plumb Co team. Bambi's dedication to learning and growing in the plumbing profession ensures that The Plumb Co will continue to thrive for years to come.
At The Plumb Co, customer satisfaction is our top priority. We understand the importance of having reliable plumbing systems in your home or business, and we strive to provide efficient, affordable, and long-lasting solutions tailored to your specific requirements. Whether it's a minor repair, a complex installation, or a comprehensive plumbing project, you can trust us to deliver exceptional results.
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So, whether you need assistance with a leaky tap, a clogged drain, a gas installation, renovation or any other plumbing service, The Plumb Co is here to help. Contact us today to experience the professionalism, expertise, and personalized touch that sets us apart from the rest.
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OUR VISION/MISSION STATEMENT & CORE VALUES
VISION STATEMENT
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Our vision for our plumbing company is to be a trusted leader in providing exceptional plumbing services, delivering high-quality workmanship, and maintaning long-lasting customer relationships. We strive to be recognized for our reliability, professionalism, and expertise in solving any plumbing issue.
MISSION STATEMENT
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Our mission is to exceed customer expectations by offering prompt, efficient and reliable plumbing solutions. We aim to deliver outstanding service that not only meets the immediate needs of customers but also ensures their long-term satisfaction. We priortize clear communication, transparency, and itegrity in all our interactions, establishing ourselves as the go-to plumbing experts in our community.
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CORE VALUES​
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1. Professionalism
We maintain a high level of professionalism in every aspect of our work, from our interactions with customers to the quality of our service. We take pride in our apperance, punctuality and expertise.
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2. Reliability
We value reliabilty as a fundamental aspect of our company. Our customers can depend on us to respond promptly to their plumbing needs, arrive on time for appointments, and complete projects efficiently and effectively.
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3. Integrity
We believe in honest and fair practices, providing accurate assessments, transparent pricing, and clear communication with our customers. Our integrity is the foundation of trust what we build with each client.
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4. Expertise
We continuously invest in developing our skills, staying up-to-date with the latest plumbing techniques, technologies, and idustry standards. Our team of professionals possesses the necessary knowledge and expertise to handle a wide range of plumbing challenges.
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5. Customer Satisfaction
We prioritize customer satisfaction above all else. Our goal is to exceed customer expectations by delivering exceptional service and resolving plumbing issues effectively. We listen, communitcate clearly, and go the extra mile to ensure their satisfaction.
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